Privacy Policy

This privacy policy sets out how I will use and protect personal information that you give me.  Personal information is any information that refers to you personally: your name, email address, telephone number, and postal address.  Please read this policy carefully. 

I promise to:

  • Keep your data safe by making sure it is not available to unauthorised individuals

  • Not to sell your data

  • To give you ways to manage and review how I contact you at any time.

By visiting www.writespark.co.uk you are consenting to the practices described in this policy.  The data controller is Claire Hewson.

Information we collect

Information collected by us as you interact with your website or correspond with us could include your:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Technical data including internet protocol (IP) address, browser type and versions, operating system and platform and other technology on the devices you use to access this website. Analytics and search engines that help us to optimise our website may collect technical data about your computer and IP address.

How we use your information

Personal information that we collect is used in compliance with the General Data Protection Regulation (GDPR).  The information is used to:

  • Respond to your queries

  • Send newsletters you have opted in to receive

  • Notify you about changes to services

  • Keep our website secure

  • Improve our website so that it provides an efficient, personalised service.

  • To measure the effectiveness of advertising and marketing campaigns.

How long do we keep your data?

Personal information is never kept longer than is necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is permitted by law.  As soon as you stop being a customer we may keep your data for a further five years to contact you about our services as long as you have stated that you want to continue receiving these communications.  If during those five years you do not respond to our communication your data will be deleted unless it is legally required to meet regulatory requirements, resolve disputes or to prevent fraud.

Cookies

Cookies are small pieces of data stored by your browser on your device.  They are used to help us to improve our website.  We only authorise cookies which are essential for you to navigate the site and improve your overall experience.  We use Google Analytics to collect information about how visitors use our website and how we can improve the experience.  For more about Google Analytics visit https://marketingplatform.google.com/about/

To learn how to manage and remove cookies, please go to https://www.aboutcookies.org/

What if you want us to stop using your Personal Information?

You have the right to object to our use of your Personal Information, or to ask us to delete, remove or stop using your Personal Information if there is no need for us to keep it. This is known as the ‘right to object’; ‘right to erasure’, or the ’right to be forgotten’. There may be legal or other official reasons why we need to keep or use your Personal Information.

Where you have given us your consent to us using your Personal Information you can withdraw such consent to us using your Personal Information at any time. You can do this by contacting Claire Hewson, 15 Asplins Avenue, Needingworth, Cambridgeshire, PE27 4SX.  

Telephone: 0787 9820190; cfhewson@live.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory office for data protection. https://ico.org.uk/

Right to request

You have the right to ask for a copy of the personal information we hold.  You can do this by contacting Claire Hewson, 15 Asplins Avenue, Needingworth, Cambridgeshire, PE27 4SX; 0787 9820190; cfhewson@live.co.uk

Right to amend

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact Claire Hewson, 15 Asplins Avenue, Needingworth, Cambridgeshire, PE27 4SX; 0787 9820190; cfhewson@live.co.uk

Right to remove

You have the right to object to our use of your personal information; or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’; ‘right to erasure’ or the ‘right to be forgotten’.

 

 

There may be legal reasons why we need to keep or use your data. But please tell us if you think that we should not be using it by contacting Claire Hewson, 15 Asplins Avenue, Needingworth, Cambridgeshire, PE27 4SX; 0787 9820190; cfhewson@live.co.uk

This policy was updated on 3rd October 2018.

WriteSpark, 15 Asplins Ave, Needingworth, Saint Ives PE27 4SX, UK